Returns & Exchanges

At Elora, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items in their secure packaging, ensuring all designer tags remain attached and the garments are in their original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or shipped your exchange.